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  "Sources  of  Success"

 

 

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Positive Impact (7 half day modules)

Summary

Teach a set of behaviors that are beneficial at all levels of an organization. Your employees will learn how to be the type of employee successful companies fight to keep, by applying seven high-performance behaviors to their professional life.

The Positive Impact Training Program consist of 7 half day modules. Created by Connie Podesta and facilitated by the authorized dealers of 360 Solutions, the program development staff interviewed more than 500 decision makers in today's business. These included CEOs, managers, supervisors, human resource directors, employers and business owners. They asked the same question:

"You have two employees, both technically competent, but you can keep just one of them. What abilities or behaviors do you look for to determine which employee will stay and which one will go...which one would you fight to keep?"

There was remarkable consistency in the answers. Positive Impact teaches the participants how to be the person companies fight to keep. Your teams success in their current job and the ability to stay in their job over the long haul will depend on having the ability to:

  • Learn to communicate openly and directly
  • Work smarter, harder, faster, and better
  • Demonstrate "value added"
  • Look for leadership opportunities
  • Embrace and initiate change
  • Have a positive impact on their company, customers, and colleagues
  • Take charge of their personal life

Click for  additional details on Positive Impact


Career Builder (12 Half Day Modules)

Career Builder will teach you the skills to deal with everyday management challenges. Every Manager or Supervisor should the skills included in this series.

  • Building Trust: The Game of Collaboration

  • Creating Teams: A Blueprint for High Performance

  • Face to Face: Communication for Today’s Professional

  • Effective Meetings: The Power to Get Things Done

  • Emotional Excellence: Handling Life’s Challenges

  • Taking Responsibility: How to be Proactive not Reactive

  • Conflict Resolution: The Road to Win-Win

  • Empowering Employees: A Guide for Success

  • Setting Performance Expectations: A Guide to Managing People

  • Time Management: Acting From My Priorities

  • Team Decisions: Making Things Happen

  • Winning Relationships: Strengthening Self and Others

For additional details see Career Builder


Core Selling Skills (5 Half Day Modules)

Summary

In this program, you will learn to enhance your core skills, building a solid foundation on which to launch successful selling partnerships that bridge your company’s offerings and your client’s needs.

Program Objectives:

  • Set complete, measurable goals
  • Better understand your motivation for selling
  • Develop strategic career plans
  • Leverage time in accordance with goals
  • Learn to be an active listener and improve communication skills
  • Become familiar with using various negotiating techniques
  • Negotiate your way to win-win situations through planning and flexibility
  • Build leadership and teamwork skills to better serve customers and enhance your own sales

For more information see The Core Skills Program details.


Principles of Partnership Selling (7 Half Day Modules)

Summary

In this program, you will learn to bridge your company’s offerings and your customers’ needs, while determining how to maintain a strong presence in the marketplace and create financial stability.

Program Objectives:

  • Explore ways to truly partner with customers
  • Create a value profile to allow for presentations that tell your customers you can offer what they’ve said they want. Show customers what’s in it for them
  • Learn to handle objections as golden opportunities
  • Define a closing objective for one of your own accounts.
  • Discover how to ensure customer satisfaction.

This program includes pre-work and action plans for the participants and comes with an audio CD.

For more detailed information see Principles in Partnership Selling


The Managers Tool Kit Series (6 Half Day Modules)

The managers tool Kit series gives supervisors and managers the basic tools to operate their department or facility. This series is 6 half day modules including:

  • Hiring in the 21st Century
  • Conflict Resolution
  • How to Give and Receive Feedback with Skill
  • Performance Reviews That Really Work
  • Discovering Excellence as a Supervisor
  • Leading Through Trust

Diversity (2 Half Day Modules)


Customer Service (2 Half Day Modules)


"Sources of  Success"
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Last modified: 02/29/08                                            Hit Counter