  Your Company May Need Training If...  "Sources of Success" Authorized Dealer of: 
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Handling Problem People Successfully
This workshop teaches...
How to Improve Morale and Reduce Stress
With These Interactive Methods
If you’ve been in the work force for more than a week, chances are you’ve had at
least one experience with a problem employee or difficult co-worker! Problem
people are part of most any organization, and that’s why it’s so important that
people – especially supervisors – master skills for resolution.
Whether the inappropriate behavior is perpetual lying, manipulating,
discouraging others, being a tough guy, criticizing others, or resisting
authority, it’s best to address the problem early on. If you wait too long in
hopes that the behavior will go away, you not only allow the issue to get worse,
you also detract from the productivity of everyone involved: you, the problem
employee, and their co-workers. If you attend this workshop, we’ll show you how
to handle any situation. You’ll learn how to:
- Recognize problem behavior
- Respond to difficult people using proven techniques
- Prevent future problem behavior using trust, feedback, and effective
listening
- Determine when you can help and when you can’t
Being a strong leader and an ideal employee is more important than taking
care of problem people. If you can make this part of your job that much easier,
you then can focus on the more enjoyable aspects of work. And doesn’t that sound
nice? We’ll see you there!
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